Case Study: Exxon Navier Project

The Challenge

A multi-billion-dollar project. Multiple contractors. A high-stakes environment. Exxon sought more than compliance — they needed cohesion, collaboration, and a way to influence behavior beyond the rulebook.

The Solution

We deployed the eTracker from our BootLink system to activate daily behavioral insight and learning cycles across the workforce. Workers were prompted each day to:

• Reflect on behavioral differentials
• Share observations with coworkers in a positive, “got your back” tone
• Identify system-based influences on behavior
• Offer feedback to leadership in a predictable loop

Achievements

• 85% of the workforce voluntarily participated daily — offering insights, support, and systemic observations.
• Management gained real-time visibility into blind spots and leading indicators.
• Trust and camaraderie skyrocketed — teams became self-supporting and self-improving.
• Project flow improved, and productivity increased by 5%, even on a large-scale, complex build.
• The project finished with safety excellence, thanks to the shared commitment to protecting each other and the mission.

Why it Worked

Exxon led with intention, reinforced the process with action, and valued the voice of the worker. Our eTracker system helped to discover the invisible, utilize the feedback loop, and leverage the innovation.